Make the chatbot available to your users: an interactive virtual assistant, integrated in SebinaYOU, for basic reference and loan information. The system allows users to request and obtain in real time all the information they need to use the library services, online and on-site, and information regarding their own situation.
For example, the user can immediately receive information regarding: opening hours and addresses of libraries, document delivery services, loans and reservations in progress, books read and much more.